Booking terms

How a booking is confirmed

Some stays confirm your booking straight away. Others check each request first and reply within 24 hours; you pay only after they approve it. Each stay shows which way it works before you enter any details.

When you are charged

We authorise your card when you book and charge it only after the property confirms your stay. If it cannot, the authorisation is released.

Prices are shown in Korean won for your whole stay. The amount charged is in US dollars at the rate shown on the payment step.

Cancelling

Each stay shows its free cancellation deadline as a date and time in Korea (KST) before you book, and the same deadline is saved with your booking. After that deadline the payment is not refundable unless the stay’s terms say otherwise.

Long-stay discounts and leaving early

Long-stay discounts apply to the full stay you book. If you leave early, the nights you stayed are re-priced at the rate for that shorter stay.

Deposits

Some stays take a refundable deposit with the booking. The refundable deposit is returned within the number of days shown for your stay after check-out, less any agreed charges.

The terms that apply to you

The rate details you see when you book are saved with your booking and shown again on your confirmation and on your booking page. If these terms change later, the ones saved with your booking still apply.